Case study · American Integrity Insurance

How American Integrity Insurance Cut Cost Per Lead by 60%

American Integrity Insurance was already investing in Google Ads to reach Florida homeowners actively searching for insurance.

The opportunity was to make that investment work significantly harder.

Click Laboratory rebuilt the search-to-lead experience around better targeting, dedicated landing pages, accurate conversion tracking, and smarter allocation of advertising budget.

After two months
Pensacola & Clay County
Cost per lead, before
$204
Cost per lead, after
$81
130%
higher conversion rate
75%
higher click-through rate
American Integrity Insurance
At a glance

Within two months, performance in the strongest markets improved dramatically:

60%

Lower Cost Per Lead

$204 → $81

130%

Higher Conversion Rate

13% → 30%

75%

Higher Click-Through Rate

1.2% → 2.1%

The biggest improvement wasn’t simply getting more clicks.

It was turning far more of those clicks into leads.
The opportunity

The Opportunity: Capture High-Intent Demand More Efficiently

Homeowners searching Google for insurance are already telling you something important:

They are looking for what you sell.

That’s what makes paid search such a valuable acquisition channel.

But buying high-intent traffic doesn’t automatically make a campaign efficient.

The complete path from search to lead
The ad has to match what someone is searching for.
The visitor has to reach the right experience.
The landing page has to convert.
And the business has to know which campaigns are actually producing leads.

American Integrity wanted to improve that entire process.

So rather than looking at Google Ads as an isolated advertising account, Click Laboratory focused on the complete path from search to lead.
Measurement

Build the Measurement Before Optimizing the Marketing

One of the first priorities was making sure campaign performance could be measured clearly.

Click Laboratory created dedicated landing pages with tracking for both:

Lead-form submissions
Phone calls

That gave American Integrity much better visibility into what happened after someone clicked an ad.

Instead of optimizing primarily around clicks and traffic, the campaigns could be evaluated around the metric that mattered:

Leads.

That foundation made every decision afterward more useful.

Tracked on every landing page
Ad click
Dedicated landing page
Form or phone call
Leads
Targeting

Match the Ad to What the Customer Wants

People don’t all search for homeowners insurance in the same way.

Click Laboratory researched the different ways customers searched for coverage in Florida and identified more than 120 highly relevant search terms to target.

Those terms were organized into tightly focused groups so the advertising could more closely reflect what someone had actually searched for.

At the same time, more than 200 negative keywords were added to help prevent budget from being spent on searches unlikely to become customers.

Search targeting
120+
highly relevant search terms targeted
200+
negative keywords added
Organized into tightly focused groups
The goal wasn't more traffic.
It was more relevant traffic.

Because every irrelevant click consumes budget that could have been used to reach a better prospect.

Landing pages

The Landing Page Made Every Click More Valuable

Getting the right person to click was only half the job.

They still had to become a lead.

Dedicated landing pages gave campaign visitors a focused path toward either completing a form or calling American Integrity.

The effect was significant.

Conversion rate
Campaign landing pages
Before
13%
After
30%

Conversion Rate Increased From 13% to 30%

That’s an improvement of more than 130%.

That result demonstrates why Click Laboratory looks beyond the advertising platform itself.

If you improve the quality of traffic but ignore what happens after the click, a large portion of the opportunity can still be lost.

When the landing experience improves, every qualified click becomes more valuable.
Budget allocation

Let Performance Decide Where the Budget Goes

American Integrity initially launched campaigns in three Florida markets:

Pensacola

Clay County

Gainesville

Rather than assuming all three markets should receive equal investment, Click Laboratory evaluated how each was performing.

The data showed stronger economics in Pensacola and Clay County.

Budget was then concentrated in those markets rather than continuing to force investment into a market that wasn’t performing as efficiently.

Three Florida markets
Pensacola
Clay County
Gainesville
Budget concentrated
Less efficient

That’s an important part of profitable marketing.

The objective isn't to prove that every campaign or market can work.
It's to learn where the strongest opportunities are and invest accordingly.
The result

The Result: A Much More Efficient Lead-Generation System

After two months, the performance in Pensacola and Clay County showed substantial improvements across the search-to-lead journey.

Click-Through Rate

Before
1.2%
After
2.1%

1.2% → 2.1%

75% improvement

Average Cost Per Click

Before
$26
After
$24

$26 → $24

Approximately 8% lower

Conversion Rate

Before
13%
After
30%

13% → 30%

More than 130% higher

Cost Per Lead

Before
$204
After
$81

$204 → $81

More than 60% lower

The last number matters most.

American Integrity wasn’t simply paying less for clicks.

It was paying dramatically less to generate a lead.

That’s a business outcome.

Why it worked

Why the Results Improved

There wasn’t one trick that reduced cost per lead by 60%.

Several parts of the system worked together.

Better targeting

Reach people whose searches more closely matched the insurance products American Integrity offered.

More relevant advertising

Align the ad experience with what the prospect was actually searching for.

Dedicated landing pages

Give visitors a focused path from interest to action.

Accurate conversion tracking

Measure both forms and calls so decisions could be based on lead generation rather than traffic alone.

Smarter budget allocation

Put more investment into the markets where campaign economics were strongest.

Each improvement made the others more valuable.
What it demonstrates

What This Case Study Really Demonstrates

American Integrity’s opportunity could have been approached simply as:

“Improve the Google Ads account.”

But the cost of a lead isn’t determined by Google Ads alone.

Click Laboratory looked across the entire path:

Search Intent
Ad
Landing Page
Conversion
Lead

If targeting is weak, the landing page receives the wrong visitors.

If the landing page underperforms, good traffic becomes expensive.

If tracking is incomplete, it’s difficult to know what’s actually working.

And if budget isn’t moved toward the strongest opportunities, efficient campaigns can’t reach their potential.

Connecting those pieces is what helped reduce American Integrity’s cost per lead from $204 to $81.

Services used

Services Used

Landing Page Optimization

Conversion Rate Optimization

Spend & ROI Analysis

Next step

Your Cost Per Lead May Not Be an Advertising Problem

When lead-generation campaigns become expensive, the immediate response is often to adjust bids, keywords, or budgets.

Sometimes that’s exactly what needs to happen.

But the bigger opportunity may exist somewhere else in the journey.

The traffic.
The message.
The landing page.
The offer.
The market.
The conversion experience.
Or the way results are being measured.

Click Laboratory looks across the entire lead-generation system to find where marketing dollars are being lost and where improvements can create the greatest impact.

Don't Just Generate More Clicks. Turn More of Them Into Leads.