C12 Business Forums needed more than leads. They needed the right leaders.
C12 is the world’s largest network of Christian CEOs and executives. Its peer advisory groups are led by experienced C12 Chairs who mentor and guide business owners in markets across the country. Finding those potential Chairs is a very specific lead-generation challenge.
The campaign metrics tell part of the story. Michele Jech, VP of Marketing for C12, also shares the impact of the campaign and C12’s experience working with Click Laboratory.
C12 wasn’t trying to build the biggest possible database of names. The organization needed potential Chairs capable of working with CEOs and business owners at a high level. That made audience quality far more important than simply lowering cost per lead.
Experienced business leaders
A fit for C12’s leadership model and mission
Found in specific geographic markets
There was another challenge. Meta has restrictions around the use of sensitive characteristics in advertising, so reaching such a specialized audience required a thoughtful approach that worked within the platform’s targeting limitations.
Find a scalable way to reach more business leaders likely to fit the C12 Chair opportunity.
But reaching them was only the first step. The campaign also needed to give those prospects a reason to engage and then move the strongest candidates toward a meaningful conversation with C12.
A traditional approach might have started with an ad asking: Interested in becoming a C12 Chair? That’s a big commitment to ask of someone who may know very little about the opportunity.
Instead, Click Laboratory created a journey that could build the relationship over time. Every step served a purpose.
Leaders likely to fit
Created awareness
A reason to engage
Turned interest into a lead
Continued the conversation
Missionpreneur: learn more
A meaningful conversation
The goal wasn’t simply to generate a form submission. It was to move the right people closer to becoming qualified opportunities.
The campaign centered on one of C12’s strongest existing resources: the Strategic Planning Guide.
Instead of immediately asking someone to consider becoming a Chair, the campaign offered something useful to experienced business leaders. That dramatically lowered the barrier to the first conversion.
Click Laboratory developed the campaign creative and dedicated landing-page experience around the guide. The result was exceptional:
That level of response showed that the combination of audience, message, offer, and landing-page experience was connecting with the people C12 wanted to reach.
Generating a download could have made the campaign look successful. But C12 didn’t need downloads. It needed potential Chairs. That’s why the next stage mattered just as much as the ad.
Click Laboratory created an automated email nurture sequence designed to continue the conversation after someone downloaded the Strategic Planning Guide. Prospects were introduced to additional C12 content and encouraged to attend the Missionpreneur webinar, where they could learn more about the organization and the Chair opportunity. That allowed C12 to move people gradually from:
Leads generated through the campaign matched the combined number of leads generated during the previous four years.
Marketing-qualified leads converted into sales-qualified leads at a record rate. The new leads were moving deeper into C12’s recruitment funnel.
The success of the U.S. campaign gave C12 an opportunity to take the approach further. It was expanded internationally and continued producing strong results in additional regions.
The work created more than a successful advertising campaign. It created a repeatable approach C12 could use to support growth in new markets.
That combination matters. More leads are useful. More qualified opportunities are what create growth.
There was no single magic ad. The result came from getting several parts of the lead-generation system to work together.
Together, those pieces turned advertising into a customer acquisition system.
C12 could have approached the challenge as: “We need better Facebook ads.” But ads were only one part of the opportunity. Click Laboratory looked across the entire journey.
That changed how the campaign was built and how success was measured. The result wasn’t simply more clicks. It wasn’t even simply more leads.
Audience
Advertising
Offer
Landing Page
Follow-Up
Qualification
Opportunity
C12 generated as many leads as the previous four years combined while achieving record performance moving marketing-qualified leads into sales-qualified opportunities. That is a much more meaningful measure of lead-generation performance.
Many lead-generation campaigns are optimized around the first conversion. The form fill. The download. The cost per lead. But that’s not the business outcome. The questions that matter are:
Was it the right person?
Did they keep engaging?
Did they become qualified?
Did they become an opportunity?
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