Traditional marketing methods, like direct marketing, email marketing and PPC ads still have a place in today’s time, but they are quickly becoming secondary to engagement marketing or user experience strategies. Technology has made our society more engaging, so it only makes sense that marketing would become engaging as well….
The secret to having a successful e-commerce business is all in the numbers. I know, I’ve been helping businesses like Outback and online retailers figure out their e-commerce cart funnels for over 20 years. The number of sales, conversion rates, the average order value, the number of returning buyers, the…
You know that feeling you get when you pick up the phone to call your cable or phone company? You’d almost prefer to go to the dentist I bet! It’s easy to get frustrated with those automated systems, especially the “voice recognition” ones that I find myself pressing lots of…
